### Shipping Policy

**Last Updated: July 3, 2026**

At **OpulentMoissy.com**, we strive to get your beautiful jewelry to you as quickly and safely as possible.

#### 1. Processing Time
– All orders are processed within **1–3 business days** (excluding weekends and holidays).
– Custom or personalized orders may take **5–7 business days** to process.
– Orders placed after 12:00 PM EST may be processed the next business day.

#### 2. Shipping Options & Delivery Times

We offer the following shipping methods:

| Destination | Shipping Method | Estimated Delivery Time | Cost |
|——————-|————————–|——————————-|———————–|
| United States | Standard Shipping | 5–8 business days | $5.99 – Free over $100 |
| United States | Express Shipping | 2–4 business days | $12.99 |
| Canada | Standard International | 7–14 business days | $14.99 |
| International | Standard International | 10–21 business days | $19.99+ |

– **Free Standard Shipping** on all U.S. orders over **$100**.
– Delivery times are estimates and not guaranteed. Actual delivery may vary due to carrier delays, customs (for international orders), or high-volume periods.

#### 3. Order Tracking
You will receive a shipping confirmation email with tracking information once your order ships. You can track your package directly through the link provided.

#### 4. International Shipping
– International orders may be subject to **customs duties, taxes, and import fees**, which are the responsibility of the customer.
– We are not responsible for delays caused by customs clearance.
– Some countries may have restrictions on jewelry imports — please check your local regulations before ordering.

#### 5. Shipping Address
Please ensure your shipping address is complete and accurate. We are not responsible for packages delivered to incorrect addresses provided by the customer.

#### 6. Backordered or Out-of-Stock Items
If an item is out of stock, we will notify you and provide an estimated restock date. You may choose to wait or receive a refund for that item.

#### 7. Lost or Damaged Packages
– **Domestic (U.S.)**: If your package is lost or damaged during shipping, please contact us within 30 days. We will work with the carrier to file a claim and arrange a replacement or refund.
– **International**: Claims for lost or damaged international packages must be filed within the carrier’s timeframe (usually 30–60 days).

#### 8. Changes to Shipping Policy
We reserve the right to modify our shipping options and rates at any time. Any changes will be updated on this page.

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